Lanista Privacy Policy

At Lanista Casino, we respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you visit our website, register an account, or use any of our services. By accessing Lanista Casino, you acknowledge that you have read and understood how we handle your personal information.

Who We Are

Lanista Casino is operated by Dreamline Ventures SRL, a company registered in Costa Rica under registration number 3-102-933985. We hold Licence No. 0000071 issued by the Tobique Gaming Commission. Payment processing for our platform is handled by Morada Horizon Services Limited, based in Ireland. Throughout this policy, references to "we," "us," and "our" refer to Lanista Casino and its affiliated operating entities.

Information We Collect

We collect several categories of information to provide you with a safe and personalised gaming experience at Lanista Casino. When you search for "lanista casino login" and create an account, we gather the following data:

• We collect registration details such as your name, date of birth, email address, phone number, and residential address
• We record identity verification documents required for KYC and anti-money laundering compliance
• We track your deposit and withdrawal history, including the payment methods you use, such as VISA, Mastercard, Bitcoin, or USDT
• We monitor your gaming activity, including games played, wagers placed, and bonus participation
• We store technical data such as your IP address, browser type, device information, and login timestamps
• We retain correspondence with our customer support team, including live chat transcripts and emails

How We Use Your Information

We use the personal data we collect for legitimate business purposes connected to operating Lanista Casino. Our platform processes your information to verify your identity, prevent fraud, and comply with licensing obligations under the Tobique Gaming Commission. We also use your data to manage your VIP Program level, calculate cashback rewards, and deliver free spins and welcome bonuses such as our 125% deposit match. Additionally, we may use your contact details to send promotional communications about tournaments, reload bonuses, or new game releases, unless you have opted out of marketing messages.

Legal Basis for Processing

We process your information based on several legal grounds. We rely on contractual necessity to provide you with account services, legal obligation to satisfy anti-money laundering and licensing requirements, and legitimate interest to improve our platform and prevent fraudulent activity. Where required, we also obtain your explicit consent before processing certain categories of data.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners who help us operate Lanista Casino effectively. These include:

• We share data with payment processors, including Morada Horizon Services Limited, to facilitate deposits and withdrawals
• We provide information to game providers such as Pragmatic Play, NetEnt, and Evolution Gaming to enable gameplay and ensure fair outcomes
• We disclose data to regulatory authorities, including the Tobique Gaming Commission, when legally required
• We work with identity verification services to confirm your age and identity
• We may share information with law enforcement agencies if required to prevent fraud or comply with a legal obligation

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our site. Cookies allow us to remember your preferences, keep you logged in securely, and analyse how you interact with our games and promotions. You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of features available at Lanista Casino.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including compliance with licensing and financial regulations. Typically, we keep transaction records and identity verification documents for a minimum period required by anti-money laundering laws, even after you close your account. Once retention obligations expire, we securely delete or anonymise your data.

Your Rights

We recognise that you have important rights regarding your personal data. Depending on your jurisdiction, you may exercise the following rights when interacting with Lanista Casino:

• You have the right to request access to the personal data we hold about you
• You may ask us to correct any inaccurate or incomplete information
• You can request that we delete your data, subject to our legal retention obligations
• You have the right to object to certain processing activities, including direct marketing
• You may request that we restrict or limit how we process your information
• You can ask us to provide your data in a portable format where technically feasible

To exercise any of these rights, you can contact our support team at support@lanista.com or reach us through our 24/7 live chat service.

Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our systems use encryption protocols to secure sensitive data, including payment information and account credentials. While we take data protection seriously, no method of electronic transmission is entirely secure, and we encourage you to use strong passwords and safeguard your login credentials.

International Data Transfers

Because Lanista Casino serves players across multiple regions, including the United Kingdom, Canada, Australia, and the European Union, your data may be transferred and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place when transferring data internationally, consistent with applicable data protection laws.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal information from minors. If we discover that an account has been created by someone underage, we will immediately suspend the account and delete the associated data.

Third-Party Links

Our website may contain links to third-party sites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any significant changes will be communicated through our website or via email notification. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact our support team at support@lanista.com. Our customer support is available 24/7 via live chat, and our financial department operates on weekdays to assist with transaction-related inquiries.